FAQ

What types of businesses benefit most from AI-powered bots?

AI-powered bots are versatile and can benefit a wide range of industries, including: Hospitality and travel for bookings and reservations. E-commerce for answering FAQs and tracking orders. Healthcare for appointment scheduling and patient inquiries. Real estate for capturing leads and scheduling property viewings. Fitness studios and wellness centres for class or session bookings. No matter your industry, we can customise bots to suit your specific needs.
How do AI bots improve customer experience?

AI bots enhance customer experience by: Providing instant responses to queries, reducing wait times. Offering 24/7 availability to ensure customers can engage with your business at any time. Personalising interactions based on user behaviour and preferences. Streamlining processes like bookings, lead capture, and support, saving customers time and effort.
Can the bots handle complex queries or just basic tasks?

Our bots are powered by advanced AI, enabling them to handle both basic and complex queries. They can: Answer detailed customer questions. Escalate issues to human agents when necessary. Learn from past interactions to improve responses over time.
Are your bots easy to integrate with my existing systems?

Yes, our bots are designed for seamless integration with popular platforms, including: Customer relationship management (CRM) systems. E-commerce websites. Booking systems like Calendly or similar tools. We’ll handle the technical setup and ensure a smooth transition.
How do you ensure the bots align with my brand voice?

We collaborate closely with you to tailor the bot’s tone, language, and responses to match your brand identity. Whether you prefer a professional, friendly, or playful tone, our bots can be customised to reflect your business's personality.
What is the cost of implementing an AI bot?

Pricing depends on the complexity of your bot and the features required. We offer flexible plans, including: Basic bots for simple tasks like FAQs or lead capture. Advanced bots with capabilities like appointment scheduling, custom workflows, and AI-driven recommendations. Contact us for a personalised quote.
How long does it take to set up a bot for my business?

The setup time varies depending on the bot's complexity: Simple bots can be deployed in as little as 3-5 days. Advanced bots with custom features may take 1-2 weeks. We’ll provide a clear timeline after discussing your requirements.
Will I need technical knowledge to manage the bots?

Not at all! We provide user-friendly dashboards where you can: Monitor bot performance. Update responses or workflows. Access analytics and insights. Our team will also train you on how to manage the bot effectively.
Can the bots collect and store customer data securely?

Yes, data security is a top priority. Our bots comply with GDPR and other data protection regulations, ensuring: Secure storage and handling of customer data. Options to anonymise sensitive information. Transparency for your customers about how their data is used.
Can the bots grow with my business?

Absolutely. Our bots are scalable and can adapt as your business expands. Whether you’re adding new services, entering new markets, or handling increased customer inquiries, our bots will evolve to meet your needs.
What makes your bots different from others on the market?

Our bots stand out because of: Customisation: Fully tailored to your business needs and brand voice. Advanced AI: Capable of handling complex queries and improving over time. Easy Integration: Works seamlessly with your existing tools and platforms. Exceptional Support: We’re with you every step of the way, from implementation to optimisation.